Returns & Exchanges

Due to the perishable nature of hot sauce, we cannot accept returns on opened products, but we are committed to ensuring you love your heat. If your order arrives damaged or doesn't meet your expectations, please contact us within 30 days for a replacement or store credit.

Return Process

• 1.
  Check Your Order

  Inspect your sauces upon arrival; if any bottles are broken or the seal is compromised, take a quick photo of the packaging and the product.

• 2.
  Contact Support

  Send an email to our support team with your order number and any photos of damaged items to initiate a claim or exchange request.

• 3.
  Receive Authorization

  Our team will review your request within 48 hours and provide a return authorization number or confirm your eligibility for a direct replacement.

• 4.
  Resolution

  Once approved, we will ship out your replacement bottles or issue a refund to your original payment method, ensuring your pantry stays spicy.